What is the best way to word response to customer asking for subscription renewal discount?
Asked by: Chris Bratkiv
How do you respond when a client asks for a discount?
Here are 7 effective responses when prospects ask for a discount on prices.
- Explain how you offer more value than other solutions. …
- Add more value than they were getting. …
- Ask the client why the price is an issue. …
- Agree, but change the terms. …
- Ask what they feel would be an appropriate discount.
How do you respond when a customer asks for a discount in email?
Sample email reply to customer asking for discount
- Re: Your discount request. Hello [Customer/Prospect], I have good news to share. …
- Regarding your discount request. Hello [Customer/Prospect], I’m getting back to you regarding the discount you mentioned in your last email. …
- Re: Our product value. Hello [Customer/Prospect],
What is a subscription renewal?
Subscription renewal is the process each customer goes through when continuing their subscription into the next billing cycle.
How do you politely ask for a discount?
List of Expressions to Ask for a Discount in English
- May I expect a discount on this oven?
- Do you have any promotions going on?
- Is there any discount?
- Can I get a discount?
- Is it the best deal you can do for me?
- Is this the best price you can offer me today?
- Is it possible to get a discount?
How do you say no to customers in a positive way example?
- Ask for clarification.
- Explain what’s going to happen next.
- Be honest.
- Reframe the “no” using positive language.
- Make the customer feel heard.
- Offer alternatives.
- Explain the reasoning behind the current design.
- Share the lowest terms you can offer and add variables. …
- Examine why they want to negotiate and actively listen. …
- Focus on the simplest issue first. …
- Trade discounts for concessions. …
- Convince them of the value of your product. …
- Negotiate as long as possible.
- Address subscribers by their names. …
- Highlight the benefits and exclusivity of your offer. …
- Benefit from a sense of urgency. …
- Use power words and images. …
- Include a strong call to action. …
- Provide subscribers with a link you want them to visit.
How do you say price is negotiable?
How to respond to a customer’s price negotiation request
How do you write a discount message?
How to write a discount offer message that encourages customers to act?