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What is the best way to word response to customer asking for subscription renewal discount?

Asked by: Chris Bratkiv

How do you respond when a client asks for a discount?

Here are 7 effective responses when prospects ask for a discount on prices.

  1. Explain how you offer more value than other solutions. …
  2. Add more value than they were getting. …
  3. Ask the client why the price is an issue. …
  4. Agree, but change the terms. …
  5. Ask what they feel would be an appropriate discount.

How do you respond when a customer asks for a discount in email?

Sample email reply to customer asking for discount

  1. Re: Your discount request. Hello [Customer/Prospect], I have good news to share. …
  2. Regarding your discount request. Hello [Customer/Prospect], I’m getting back to you regarding the discount you mentioned in your last email. …
  3. Re: Our product value. Hello [Customer/Prospect],

What is a subscription renewal?

Subscription renewal is the process each customer goes through when continuing their subscription into the next billing cycle.

How do you politely ask for a discount?

List of Expressions to Ask for a Discount in English

  1. May I expect a discount on this oven?
  2. Do you have any promotions going on?
  3. Is there any discount?
  4. Can I get a discount?
  5. Is it the best deal you can do for me?
  6. Is this the best price you can offer me today?
  7. Is it possible to get a discount?

How do you say no to customers in a positive way example?

  1. Ask for clarification.
  2. Explain what’s going to happen next.
  3. Be honest.
  4. Reframe the “no” using positive language.
  5. Make the customer feel heard.
  6. Offer alternatives.
  7. Explain the reasoning behind the current design.
  8. How do you say price is negotiable?

    How to respond to a customer’s price negotiation request

    1. Share the lowest terms you can offer and add variables. …
    2. Examine why they want to negotiate and actively listen. …
    3. Focus on the simplest issue first. …
    4. Trade discounts for concessions. …
    5. Convince them of the value of your product. …
    6. Negotiate as long as possible.

    How do you write a discount message?

    How to write a discount offer message that encourages customers to act?

    1. Address subscribers by their names. …
    2. Highlight the benefits and exclusivity of your offer. …
    3. Benefit from a sense of urgency. …
    4. Use power words and images. …
    5. Include a strong call to action. …
    6. Provide subscribers with a link you want them to visit.